Screaming Banshee

Screaming Banshee
Make Sure You Laugh When There Are Days Like This!!!

Tuesday, May 4, 2010

The 24-Hour Whirlwind - The Taming of the Dew - Part II

*BEFORE READING THIS, PLEASE SEE "THE 24-HOUR WHIRLWIND - THE TAMING OF THE DEW - PART I" - IT WON'T MAKE SENSE WITHOUT IT*

So, the Friday craziness continues. Quick Recap: Brad the Plumber snaked my sewer line - $550 and Tim & Israel started cleaning up the aftermath once I paid $2500 up front....they gotta have payment up front because they aren't offering a product that can be re-possessed....and it's not like they can shoot your crap back into your house.

So, the next one to arrive was Troy. Troy is a Sewer Technician with myPlumber. He brought the camera to snake down the sewer line to confirm it was all cleared out and see if there were any tree roots or blockage. He fed the camera down the line and had a portable screen. Tim (from Servpro) and I couldn't help ourselves....we had to watch. I mean, how often do you get to see the inner bowels of your house. With fascination, Tim and I looked at the screen as it made it's way through the pipe. It was just a pipe, nothing interesting ...then.....EWWWWWW....... we both looked away as the camera came upon some messy stuff. Tim suggested that we stop watching, I agreed :).

Tim & Israel continued to soak up and sanitize my basement. Troy came up to announce there were tree roots in my line and that it was 90% blocked.... the roots were like fingers just waiting to catch anything that came by. The camera has a beacon on the end of it which was left at the roots while he took a machine outside to pick up the signal. He did this so they would know where to dig to get to the pipe to replace it.....GREAT! That won't be expensive or anything!!!
Remember that I originally stayed home on Friday for my A/C to be repaired? Well, while Troy was outside and Tim was going in and out of the house as he disposed of items, Alan from BGE Home arrived. When I explained that the A/C was tripping the breakers whenever it turned on, he expressed his hope that it was just a short somewhere and not the compressor. Thanks....I really need to worry about THIS worst-case scenario, too! Whatever!

Within the first 5 minutes, Alan was able to tell that it was the compressor which led me to share my sob story with HIM! Wow....he said....yes...Wow... The compressor would be a few thousand to repair. Because I have the service contract with them, labor would be free and I would get a discount on parts which could drop it closer to a couple thousand....great, thanks! Alan asked if I had the warranty information on it because most systems come standard with a 5-year warranty. No, I don't have that information and I've lived here for 7 years and how do I find out how old the system is and if an extended warranty was purchased? (Because I needed one more thing to research and make calls about right now). Alan told me that he would call the service department, find out any warranty information, and get the repair quote...might take about 15 mins....Okay......great.....I'll miss you while you're gone....... *sigh*

While Alan was in his truck racking up my next bill, Troy asked me to come out front to talk about my tree roots and his findings. Along the walkway to my house are 2 dogwood trees. There's some sort of water main type thingie to the left of them. Troy told me the beacon was responding just under the dogwoods...... that would mean the pipe is coming from my basement out the front of my house which is not a walk-out. That means the pipe is about 10-15 feet down and to get to it, I would lose 1, maybe both dogwoods...... this would be a 5-digit job....ummmm...that means $10,000 or more....... GREAT!!!! I had just spent over $3000 on the snaking and the clean-up and I was informed of my layoff less than 24 hours prior to this...... what's another $10k......, along with the pending compressor estimate.......... THAT'S IT!!!!! I can't do this anymore....I just can't do it....I can't afford any of this.... I wish I lived somewhere else!!!!!

But, I don't! I live here, and it is mine to deal with. So, I shall deal....*breathe*



*TO BE CONTINUED*
Please....bear with me....the fun stuff is yet to come....really.... I promise....this IS a sitcom!






Saturday, May 1, 2010

The 24-Hour Whirlwind - The Taming of the Dew - Part I

*BEFORE READING THIS, PLEASE SEE "THE 24-HOUR WHIRLWIND - THE MORNING DEW COMETH" - IT WON'T MAKE SENSE WITHOUT IT*

Friday, April 9, 2010 was quite the adventure! I had so many men rolling through my doors that it MUST have impressed my neighbors!.... either that or generated TONS of sympathy!

My first man of the day was Brad, the plumber. Brad arrived with scary, crazy-loud equipment to snake my line...... I really don't want to know too much about that! Upon hearing the story of my previous 24 hours, he knocked 10% off the price of the "sewer-line snaking". Thank you Brad!!!!
While Brad was here, Tim and Israel from Servpro arrived. Now I had TWO service vehicles out front of my house. They instructed me and my brother (okay, mainly my brother because my head was swimming in all of the crap...) to begin removing everything from the storage area.....EVERYTHING??!!?? Do you mean 7 years worth of storage and junk that I just kept dumping in there??? Time to clear out all the junk I'd dumped since my sewer line decided to take a "dump" on my stuff.. (actually, it didn't take so much as it gave!). Items from the damaged area which had not been in contact with the contaminated material would go into the finished area of the basement which had been spared. Sewage soaked items were escorted outside.
As I finish up and pay ($550 on credit card!) Brad's work, Tim was surveying the poopy damage with Israel and determining the course of action....and the cost!!! Brad left with the promise that a camera crew would be coming out to run a camera through my line to see exactly what/where the blockage was. GREAT!!! A whole-house colonoscopy! Pretty!

So, I call the insurance company to update the claim submitted the night before with the additional "crap".....BTW, in case you hadn't caught on, there were so many "crap" jokes flung around that day, it was a "stinkin' " riot!!! While I'm on the phone with the insurance company, Tim from Servpro tells me that he needs to speak to them so he can get approval to begin the work. No problem, I've got her on the phone so this would be the perfect time.....NOT!!! She tells me that she can't approve the clean-up because she doesn't know if the blockage was in my line or beyond mine and into the county. WHAT??!!?? My basement if full of water and sewage....visible sewage.....I'm supposed to wait for the whole-house colonoscopy??? That wasn't going to happen for about 4 more hours.........and my house STINKS!!!!! Sewage en masse in an enclosed area is not very pleasant....

Here's the deal with Servpro.......they won't begin the clean up until there is insurance approval or payment up-front....and my insurance wouldn't approve it...and I'm broke and have just been laid off.....Sometimes, life is priceless...thank you MasterCard.... Heck! What's another $2600? ...... Put that on the credit card since the insurance company won't fight for me as I put in a call to Brad - myPlumber..... He calls back and I tell him that I had to pay Servpro upfront so they could start the work and my insurance won't cover it unless the blockage was on my end, not the county.... "No problem" says Brad. "Have the adjuster call me and I will confirm the blockage is on your end"........... Again, Thank You, Brad!!!!

In the meantime, since I'd handed over the plastic and signed off my life - Tim & Israel put a plastic tarp down across the floor of the basement's finished area from interior door to exterior door. Love them!!! We could haul my "crap" outside without dropping it in the "clean" area!

*TO BE CONTINUED*

The 24-Hour Whirlwind - The Morning Dew Cometh

*BEFORE READING THIS, PLEASE SEE "THE 24-HOUR WHIRLWIND - THE DAY OF" - IT WON'T MAKE SENSE WITHOUT IT*

So, after cleaning up the sewage spew of the previous evening, I was first on the list for the plumber on Friday morning. Before Drew left for the day, I asked him to take a peek at the basement to see if there had been any further sewage flooding. Ummmm..........................

*MORE BAD NEWS*

The landing, powder room, and ENTIRE laundry/storage area was a puddle of water & sewage....ah Poop! The toilet had erupted a sewage volcano. How did I get SO lucky!!!
My A/C broke, I got laid off, and there was Lake Poopy in my basement.
Work from home/Air repair day had turned into mourning the loss of my job and wallowing in crap. I had more men coming through my door than a sorority house on a Friday night, only none of them were drunk.
The day began with a 7:00am call to myPlumber as I was already first on the list. When I explained the situation had gotten worse, they were VERY sympathetic and helpful. They asked if it was something I could clean up myself or would I need a water mitigation company.....a what?? They work with Servpro and would call them and get the ticket started for me. THANK YOU!!! Nice! One less call I had to make.
The best call I made that day was to my brother. I asked for help.....I'm not so good at that. When I first called him he asked me what I needed him to do. I couldn't tell him....all I could say was that I had no A/C, was losing my job, and had a basement full of crap. I didn't know what I needed except to call the plumber. After calling them and realizing that Servpro would be coming out to rip up and clean out my basement, I knew what I needed. I called Charles back and asked if he could come over and help me move my belongings out and go through damaged items. My brother took the day off work to come over and slosh through my basement, help with the physical moving of my belongings, but mainly.... I needed him for me, to be the stability, the person unattached to the possessions, the person who could answer questions when my mind had enough. He was all that and more. It was as though he picked me up and carried me around in his arms that day......and we had a really great time together! I know that sounds crazy considering all that was going on; but, because we were together, I was able to laugh through the tears, stress, and the crap that was consuming my day.

*PLEASE STAY TUNED FOR THE NEXT CHAPTER IN "THE 24-HOUR WHIRLWIND"*