Friday, April 9, 2010 was quite the adventure! I had so many men rolling through my doors that it MUST have impressed my neighbors!.... either that or generated TONS of sympathy!
My first man of the day was Brad, the plumber. Brad arrived with scary, crazy-loud equipment to snake my line...... I really don't want to know too much about that! Upon hearing the story of my previous 24 hours, he knocked 10% off the price of the "sewer-line snaking". Thank you Brad!!!!
While Brad was here, Tim and Israel from Servpro arrived. Now I had TWO service vehicles out front of my house. They instructed me and my brother (okay, mainly my brother because my head was swimming in all of the crap...) to begin removing everything from the storage area.....EVERYTHING??!!?? Do you mean 7 years worth of storage and junk that I just kept dumping in there??? Time to clear out all the junk I'd dumped since my sewer line decided to take a "dump" on my stuff.. (actually, it didn't take so much as it gave!). Items from the damaged area which had not been in contact with the contaminated material would go into the finished area of the basement which had been spared. Sewage soaked items were escorted outside.
As I finish up and pay
($550 on credit card!) Brad's work, Tim was surveying the poopy damage with Israel and determining the course of action....and the cost!!! Brad left with the promise that a camera crew would be coming out to run a camera through my line to see exactly what/where the blockage was. GREAT!!! A whole-house colonoscopy! Pretty!So, I call the insurance company to update the claim submitted the night before with the additional "crap".....BTW, in case you hadn't caught on, there were so many "crap" jokes flung around that day, it was a "stinkin' " riot!!! While I'm on the phone with the insurance company, Tim from Servpro tells me that he needs to speak to them so he can get approval to begin the work. No problem, I've got her on the phone so this would be the perfect time.....NOT!!! She tells me that she can't approve the clean-up because she doesn't know if the blockage was in my line or beyond mine and into the county. WHAT??!!?? My basement if full of water and sewage....visible sewage.....I'm supposed to wait for the whole-house colonoscopy??? That wasn't going to happen for about 4 more hours.........and my house STINKS!!!!! Sewage en masse in an enclosed area is not very pleasant....
Here's the deal with Servpro.......they won't begin the clean up until there is insurance approval or payment up-front....and my insurance wouldn't approve it...and I'm broke and have
just been laid off.....Sometimes, life is priceless...thank you MasterCard.... Heck! What's another $2600? ...... Put that on the credit card since the insurance company won't fight for me as I put in a call to Brad - myPlumber..... He calls back and I tell him that I had to pay Servpro upfront so they could start the work and my insurance won't cover it unless the blockage was on my end, not the county.... "No problem" says Brad. "Have the adjuster call me and I will confirm the blockage is on your end"........... Again, Thank You, Brad!!!!
just been laid off.....Sometimes, life is priceless...thank you MasterCard.... Heck! What's another $2600? ...... Put that on the credit card since the insurance company won't fight for me as I put in a call to Brad - myPlumber..... He calls back and I tell him that I had to pay Servpro upfront so they could start the work and my insurance won't cover it unless the blockage was on my end, not the county.... "No problem" says Brad. "Have the adjuster call me and I will confirm the blockage is on your end"........... Again, Thank You, Brad!!!!In the meantime, since I'd handed over the plastic and signed off my life - Tim & Israel put a plastic tarp down across the floor of the basement's finished area from interior door to exterior door. Love them!!! We could haul my "crap" outside without dropping it in the "clean" area!
*TO BE CONTINUED*
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